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Learner Reviews & Feedback for Operating Systems and You: Becoming a Power User by Google

4.7
stars
28,225 ratings

About the Course

In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware. By the end of this course you’ll be able to: ● navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter ● set up users, groups, and permissions for account access ● install, configure, and remove software on the Windows and Linux operating systems ● configure disk partitions and filesystems ● understand how system processes work and how to manage them ● work with system logs and remote connection tools ● utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role...

Top reviews

SG

Nov 27, 2021

Great course, lots of very challenging and useful information. You'll learn about Linux and some of the inner workings of Windows, plus lots of tools and programs that are really useful. Great course!

JA

Jun 21, 2019

Great course, lots of very challenging and useful information. You'll learn about Linux and some of the inner workings of Windows, plus lots of tools and programs that are really useful. Great course!

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5301 - 5325 of 5,454 Reviews for Operating Systems and You: Becoming a Power User

By Samiulhaq S

Jan 5, 2021

GUI is much Easier then Command line

By Arina A

Sep 24, 2020

i found it very boring

By Chris V

Jun 13, 2022

So long and tedious

By Dalton P S

Aug 10, 2022

Linix i super hard

By Karthikeya G

May 10, 2021

verification sucks

By Ahmed G

Apr 26, 2024

لم يتم منحي فرصة

By Mic T

Jan 3, 2021

logs suck

By Issabek M

Mar 18, 2022

shit VM

By HARDIK S

Sep 27, 2022

great!

By Mohamed M K

May 11, 2022

It's ok

By ahmed r

Nov 3, 2021

good

By Garrett H

May 17, 2021

Good

By Rashmeet K

Mar 7, 2023

n

By SAPPHIREKING E

Apr 11, 2021

The reason For Only 1 Star is because I've been getting no help at all for the week 4 last quiz for me to complete this course I got only one solution from qwiklab support when I emailed them the issue and attached the screenshots of what the issue was and after 2 support team members gave me the same solution twice and i told them and showed them the screenshots again in another email that it didn't work then they just didn't reply back and help me any further, now I'm still having the same problem and I don't know when or how I'm going to complete the 3rd Course and get my Certificate for it as well. The only thing i can do for the time being and complete the last 2 courses and then cancel my subscription for the GOOGLE IT Certification Course because I cant keep spending $54.12 just waiting for no help on the one part of my last quiz of week 4 which was Creating a Partition, hopefully only getting 4/5 certifications for the GOOGLE IT SUPPORT Course will be enough for me to get the work from home online job I've been trying to get for a long time and I also hope that qwiklab does a better job helping others who get in situation as I am in because as of right now i'm very disappointed with how qwiklab is functioning for the LINX labs and how the Qwiklab Support Team just doesn't try hard enough to help someone with issues like this.

By Bill C

Apr 11, 2022

When you get stuck on a lab there is no help so learners just quit which is crazy for a learning MOOC to not care about.

I have been stuck with this for days now student@ca721599e80e:~$ cd /home/user/Pictures student@ca721599e80e:/home/user/Pictures$ mv /home/user/Images/Vacation.JPG .student@ca721599e80e:/home/user/Pictures$ ls 'Europe Pictures' Vacation.JPG chocolate egg Click Check my progress to verify the objective when I go to check my progress it say that you have not done the lession which I have ..the instructions are not clear. are we to use the \ slash instead of the / slash which is used in lynux. In the directory /home/user/Movies, there's a folder called "Europe Pictures". We'll move this folder into the correct directory for pictures: /home/user/Pictures. Note the use of the backslash "\" to escape the space between "Europe" and "Pictures" in the directory name, "Europe Pictures" I tried to get help in quicklabs nothing but dropdowns that don't cover the problem

By Anthony D

Feb 9, 2023

Frustration doesn't even begin to describe how I feel about this course. Several of the QwikLabs VM's used for the labs either don't work at all, or are extremely buggy and slow. Right now I'm in my second bout with QwikLabs tech support to try and get a lab working, just so I can pass the course. I completed the written tests, the videos, the quizzes, everything, but I can't earn a pass because the lab isn't functioning. Really it's a shame, because the content is useful (except for the Linux content) but I may have to cut my losses and quit this certification program if these issues with the labs can't be resolved. For what they charge per month to subscribe to this certification course I think we as students deserve better, especially for a product with the Google brand name attached to it.

By Joshua C

Dec 19, 2023

fuckin garbage! trying to follow this course has been a nightmare. the material is garbage. with no actual logic to follow on why things actually function the way they do. the course has simply been . "do this do that" but then half way through there's a note saying they messed up. now i have to undo all the fuckery i was taught to try and get it right, and then on top of that they give us this exam on a vm that doesn't even follow the fuckin layout of the exam. this is by FAR!! the WORST!! course i've ever done in my life!! i thought cisco courses were bad because they were exhaustive in material, but nothing fuckin beats giving wrong info and providing tools that don't work correctly. this has been a real fuckin shit show. not gonna lie

By Jacob S

Oct 18, 2020

From the page for the Google IT Support Professional Certification program:"Upon completion of the certificate, learners eligible to work in the US can directly share their information with Google, as well as employers like Hulu, Infosys, Intel, Walmart, and more. "

The wording of this implies that UPON COMPLETION of the course, there will be opportunities for applications for WORK that were NOT AVAILABLE PRIOR. Saying this is MISLEADING. OF COURSE I can 'share my information with [these companies]", I COULD DO THAT BEFORE. The wording of this sentence was the ENTIRE REASON I took this course! I WASTED TWO MONTHS ON THIS! I COULD'VE JUST STUDIED FOR A+! THANK YOU FOR WASTING MY TIME.

By Thomas M

Sep 2, 2022

hi there! i am leaving a review actually in hopes and in need of someone to respond to me and my problem. this course was good but with a lot of bugs in the lab parts. i did labs three times over and over aain becasue the system wouldn't register that i finished it. i ended my lab like normal, do like i always do, thus getting this far, and i go back to my home page and it says i didnt complete those quizzes and its holding me back from it saying i actually completed the coursework. this is so fustrating and holding me back, please help asap! you can contact me at tommymascottimngt@gmail.com or through coursea!!!

By Dow O

Oct 26, 2020

The labs crash so you can't progress to the next section. The forums are loaded with lab issues and the only responses are someone pasting and re-pasting the instructions to launch the lab. They're not reading the users' descriptions or trying to replicate it, which is especially ironic as in the course they discuss this very issue as an example of bad IT Support.

The content is not bad. I run a Tech Support department and wanted to see what this course is like in terms of readying people for support roles. I guess I have my answer. :/

By Barney L B J

May 27, 2020

The course work that led up to the final exams did not adequately prepare me for the final Labs/Exams. None of the videos or ancillary readings exposed me to what the exams would require to successfully complete them. I'm not saying that you should teach the test, but the course wok should expose the students to what they will be doing in the final Labs. The Support Team personnel were fantastic; they were most helpful and knowledgeable, and I was glad that they were there to help.

By Anthony R

Jul 19, 2021

Most courses are filled with mistakes and errors, the modules don't work well, the information is outdated, and annoying jokes and liberal politics are forced on the student. This course should in no way be labelled as preparation for the CompTIA A+ exam. In information and conciseness, this course is far worse than Professor Messer's free YouTube series. The only thing this is good for really is the badge and credential, though I'm still not sure how much benefit this provides.

By Joy R

Jan 30, 2021

Hi,

Ref: Course- Operating Systems and You-Becoming a Power User

I'm not able to complete the Graded External Tool: Use logs to Help you Track down an issue in Windows.

I tried a number of times to complete it, but the note on red label saying "This quota has been exceeded for the lab". Please help me to complete this lab graded test.

So that I will be able to finish the complete course in GOOGLE IT SUPPORT PROFESSIONAL CERTIFICATE.

Thank you

Joy Rajan

By Jai P N

May 11, 2022

There were problems in doing lab work. It was an excellent course. However, it is not easy to get certificate due to technical glitches in Coursera. In addition, there is no direct contact to share our problem and there is no resolution.

Why students have to suffer? I am not satisfied with services provided by Coursera. If I would have a option to give zero star, I must given zero sar but cursur doen not allow me to do this.

By Hamid A

Jul 15, 2023

the amount of technically issue with this course is insane the help and customer is horrible the only way you can get help is by send a email they let know when the respond you than they will shoot you to different departments saying that its the their department to help you than you contact another support steam the will say the issue is resolved but when you want use the quick lab again same thing nothing has been done