Chevron Left
Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
3,610 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

DD

Invalid date

Well done!! I believe I have developed a thorough overview on how to perform effectively as a Digital Media or E-Commerce Specialist. This program is AMAZING!!!

EL

Invalid date

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

Filter by:

101 - 125 of 676 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By sadiq h

May 6, 2024

Thank you to all my instructors for your invaluable guidance and support throughout the course! Best regards, Syed Sadiq Hussain Rizvi

By Jochhna M

Nov 4, 2022

It is great course, teaches you lot, I would recommend this course any one interested to grow digitally. I am so happy I found it.

By Kirill G

Sep 26, 2023

Thank you Google & Coursera! Six moths of learning were worth it! I wasn't certain if I can do it. Now I'm confident - I can.

By Paramith R

Dec 20, 2023

awesome stuff! loved remarketing, loyalty building and career prep. loved the instructors and all the materials. thank you !

By Tsedey P

Mar 31, 2023

I appreciated the resume, interview, and portfolio-building tips. This will be so helpful during the job-hunting process.

By Robert M

Jun 25, 2024

I must say it was great to give my knowledge a refresher. This was a fantastic course and kudos to Google and Coursera.

By Roxanne S

Dec 5, 2022

I learned so much more than what I initially thought I would, and it's really helpful that it's a self-paced learning.

By jacob S

Dec 25, 2022

Congratulation to me I completed: Develop Customer Loyalty Online.

All thanks goes to God for this transferable skin.

By Erica B A

Sep 1, 2022

Great course to learn about digital marketing and eCommerce for the first time or brush up on basics! Thanks Google.

By Daniel N

Sep 6, 2024

Perfect foundation for anyone looking to shift their marketing career to focus on online solutions and e-commerce!

By upasana b

Sep 15, 2024

I received indepth knowlege from this course and with different tools to support it made my learning journey easy

By Timothy R

Sep 5, 2023

I am brand new to Marketing and this course really opened my eyes to how marketing and business as a whole works.

By Hemant K

Sep 22, 2023

overall the course is well designed and very informative. This course gives practical idea of digital marketing.

By Joe W

Jul 5, 2023

Well-designed content with engaging instructors and sufficient variety to keep it interesting over the course.

By Anna M

Aug 25, 2023

Great course for learning new opportunities. It takes time and passion to get to the end, but it is worth it.

By Guadalupe H

Jun 17, 2024

Great information. I learned so much. The best part was terminology. The glossary was the greatest tool.

By Jiayang H

May 21, 2023

prefect for learner from a beginner stage, if you follow the suggested order to study, you will get a lot.

By Huỳnh V T

Aug 27, 2023

I really enjoyed the course because it gave me a complete background in digital marketing and e-commerce.

By Phương T

Jul 11, 2023

A wonderful course to prepare the knowledge of being a future ecommerce oder digital marketing specialist

By Hasnain A B A

Dec 22, 2022

Fantabuolus learning. Great instructors and you will learn step by step procedure about digital marketing

By Angie N H C

Feb 19, 2023

Excelente curso, que no sólo aporta en tus habilidades técnicas sino desarrolla tus habilidades blandas.

By Priyadharshini P

Nov 1, 2022

It's very useful for my life

I have developed a skills of knowledge of digital marketing and e commerce

By Melissa O

May 22, 2023

This is a robust foundational course. Working at my own pace was a plus! Thank you Google and Coursera,

By Clarizza O

Jun 27, 2024

Very helpful course! I got a new job related to digital marketing after I completed the certification!

By Kris H

Jan 27, 2023

Really well executed course with a variety of activities to test your knowledge and build your skills.