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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,229 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

US

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The course ie well designed and covers all the basis of user experience before the design process. Course has introduced so many frameworks for empathize, ideate and define the user's problem.

HH

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Excellent course and the instructor is amazing! Definitly recommanded for people who want to learn more about design research, ux process and get a more professionnal perception in user experience.

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2701 - 2725 of 2,802 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Jenna L

Mar 31, 2023

This course was pretty boring, I’m hoping things get better in the upcoming units. Otherwise, maybe UX design is not for me. Lol

By Janine A

Jul 31, 2023

Really good information and the activities were useful. It did feel like some of the videos were longer than they needed to be.

By Ankita A

Nov 29, 2021

After first course this second course was a bit vast. Every week should be of one n half week course. Great learning experience!

By yaral B

Nov 24, 2021

there is an error, in week 5, even after completing everything, it's showing my 10 min left and not issuing my certificate

By Behnaz H

Dec 28, 2021

it is reallu useful anad lots of data, but it is really massive and not suitable for a person who wants to start a job

By Lauren Z

Mar 2, 2022

I put a lot of effort in the discussion posts but don't even get notified when people reply. Its a bit discouraging.

By Lakshmi D

Sep 14, 2022

i ve completed all assignments. but it still showing that an assignemnt is left for me. it shows as 98% complete.

By Jeunise N

Feb 17, 2022

Course could be much more organized. Certain things didn't make sense to introduce first. That's all. Thank you.

By Lahari M

Dec 27, 2021

Learned a lot of good concepts but the course work itself seemed redundant and out of scope for a UX designer

By Natalie O

Apr 25, 2022

I was expecting Google to cover more in-depth into Human factors and User psychology into this course.

By Robin S C

Jun 15, 2022

Learned good stuff and saw how companies can empathize with us users to create better products.

By Ibrahim H

Jul 18, 2022

to the point but need more Vedios with real examples from big companies implemntatiom scanioros

By Kirti S

Oct 9, 2021

The course is very lenghty. Online courses need to be short and presise to keep the enthusiasm.

By Nardsama “ R

Jan 17, 2024

Some exercises from the earlier modules aren't clear enough. It got quite frustrating.

By Hosams n

Mar 18, 2023

need it more brief than frequently repeated information

And we want to move faster

By Matthew R

Jun 15, 2022

Way too much work for such simple concepts. Mainly the competitive audit reports.

By R R

Jul 20, 2024

Amplify the voice of video creators. I can't hear exactly what they are saying.

By Fiona C

Dec 27, 2021

too many repeated contents throughout video and readings, could be simplified.

By Lalu T N

Oct 31, 2021

I don't know why persona is always explained in every course.

By Nathan T M

Sep 21, 2023

the peer test are not fun at all please just give quizes

By Indigo H

Oct 6, 2021

Someone needs to work on Coursera's UX...it's lacking.

By Neeti S

May 27, 2023

The cource is intersting and deep in knowlege

By Sifleen k

Mar 10, 2023

the last project took quite a lot of time!

By Nifemi D A

Jun 3, 2024

Needs more practice and less theories.

By Hank W

Aug 21, 2022

The competitive audit was a headache