The span, efficiency and thoroughness of this initial class was really impressive. I have a good idea of what will be covered in the certificate. I like the idea of going at my own pre-selected pace and the ability to relearn content until proficient. I AM having difficulty verifying my ID (license) via webcam..not sure why.

fantastic learning experience also helped to discover what more less areas i am interested in pursuing to learn in IT. i loved that in the process of watching videos they throw questions at you to keep you on your toes as well as quizzes and lab , the labs i loved the most very fun to do working on soft ware and also coding.

I was very excited to learn about IT and here I'm . After finishing the course I feel like I can make things better and helpful for people in the Field of IT. It was a very happy moment to learn from Google and thanks to Coursera for this awesome course. I hope I can learn more from Coursera near future. Thanks to everyone .

The course indeed covers the fundamentals of IT support, which is enough to initially equip an aspiring IT technical support worker. The supplemental readings, though not required by the course, should be read and studied as well to gain wider and deeper insight into the technical concepts discussed. Great instructors too...

Nice way to enter into IT industry for someone who either has very limited or no knowledge. This course starts from scratch till you become fully aware of IT Fundamentals.Recommended for all age groups due to easy to understand content, clear explanation, community support from all over the globe for aspiring IT Professional

This has been a great learning experience for me. Assembling components of a computer, learning about how the parts of computers work together to give the output, the open source - linux operating system, networking and troubleshooting... it has been fascinating and I am hungry to learn more...

Thanks for putting it together.

A World Of Opportunities opened for me when i took this course , its way of making you know and learn new things is INCREDIBLE . GOOGLE has done a phenomenal job of taking diversity of people in mind and introducing them to the vast world of IT . I really enjoyed this ride of learning and i hope you too learn something new .

This was a good course to get the basic understand of our daily use of the internet and network at our workplaces, did breakdown the layers of what goes behind the user interface when we log-in and use work applications, not noticing the operating systems and networks. It does give me a renew appreciation for the IT workers.

The technical support fundamentals was one of the best course i have ever experienced as i experienced hands on procedures about installing, updating, and uninstalling software with a well guided course and also learnt some of the few basics about a CPU of the computer, and also networking components and internet revolution.

Very useful and good course for Support guys. I found only two issues: the Windows 10 lab guidance isn't reflecting completely for the upgraded version of the tool; the client related materials made by a high content girl for a high content audience, so as a low content guy I had hard times to choose the right answers there.

Very good overview of basic technology fundamentals. I knew a lot of the material before hand, but still learned quite a bit as well. The material was laid out in a very orderly fashion, and although some of the jokes were a bit corny, the instructors were precise and easy to understand in their explanation of the materials.

Thank you Google in partnership with Coursera. This is a great equalizer for us. To have a certificate coming from a refutable institution is a huge success for us. These makes possible through Coursera but of course in collaboration with Google. These will help us to land a better opportunity and armed us towards our goal.

This course is very helpful and i am so greatful to Google for providing this free IT Support Specialist Course. After completing this course i am completely able to solve the quiries about computer hardware, softwares, application, networking and also of mobile phones. Now i can proudly say my self an IT Support Specialist

The course covers the basics of information technology quite extensively. A very large amount of information is presented in short and clear videos. By cons I can include only some “water” videos that are not related to the profession, but they help to be motivated and move on. I really liked the approach to practical work.

I greatly enjoyed every section of this course. It touched on all the basics of the IT support role. Even though most was common knowledge for me, going over each piece makes it more easier to dive into the next courses under this specialization. I am ready for the next course in the IT Support Professional Certificate.

Mirrors IT Fundamentals & portions of CompTIA A+. Videos are satisfyingly short & explanations are concise enough. One should be able to breeze past this course seamlessly before the due date with a minimum amount of time, especially, in this era of the technically incline. Otherwise, the pace of this course is comfortable.

Loved the course, very user friendly and easy to learn. I like the analogies and the videos. I really loved everything about it. The fact that I can get college credit for these courses, the fact that you can easily move through the courses, can you really afford NOT to do this?! I'm stoked to start my next certifications!

This course was a great hands-on experience for me and expanding my knowledge of IT.

I would definitely recommend this course to anyone who is interested a career in this field.

With the option to set your own pace this certificate can be earned as quickly or timely as you'd like.

Its really up to you! Which I highly admire.

I really enjoyed this course. I learned a lot. It was really straight forward. The pop up quizzes during some videos were great, it made sure to keep me engaged. It's great that you can revisit videos and quizzes to refresh your memory if you feel the need to refresh your memory. I have recommended this course my friends.

They start off by explaining the definition of a computer and by the end of it, you will know how to build one. It's both broad and detailed enough to cover a solid foundation in computers. Your IT friends will longer think you're uneducated. It moves quickly but you don't feel rushed. The information is clearly presented.

i'm ready to move to next lesson....stop with this verification crap...i do not trust sending my DL or passport to websites.

Besides, your app does not allow my phone to take pic of passport, or DL or anything else. It tells me to allow access to phone. I do not know how nor to I want to give my personal information to you

This course was easy to follow and stay on track. It was clear and good interaction in each session. The quizzes were a good test to let know and encourage me to keep learning. I this was also a good refresh of knowledge since I worked in IT before. I am glad to be taking courses like this one because I always learn more.

This course has basically helped me theoretically. i know for sure that the application of the knowledge from this course will help improve my knowledge of I.T support skills i had previously . The learning curve has been so refreshing and has helped rekindle my curiosity like fire shut up in my bones for more I.T courses

I think this course was very well put together with excellent instructors and real-life experiences adding a nice touch to the curriculum. I have learned a lot already, and I look forward to more instruction in the next chapters. I would highly recommend this course to anyone who is interested in computers and networking.

I'm so grateful and so excited that I get to complete an online course for the first time and getting an IT-related certification for the first time. I'm thrilled to keep up the pace to achieve more and explore the industry that I am passionate about. Thank you Google and Coursera for putting these together to benefit us.