Would be nice though if in the last two exams the points would update accordingly when each task is completed. Since this is not happening the candidate is assuming that he failed the exam, and in fact, when frunstratingly finishing the lab he is shown to be a failure, when in fact he is not - just refresh the page 5 minutes after to show the exam has been passed. This could have been done better given that this cert has been around for a few years ...

Gave a good understanding of the concepts and use of the command line. Being given the commands in most assessments was nice in order to successfully complete the assessment. But there could have been more assessments like the final one, where we had to really think about what commands or actions to take. I had to research my notes to find the right commands for that one. This type testing would seem more effective for a real world scenario.

The final test (Windows section) was a bit more difficult than I expected. I wasn't expecting to be using the Gui as much as it actually required us to use. I think you definitely should explain that the Gui will be as big a part in the final as the Powershell. I ended up writing down all the code I knew to complete all the tasks and I ended up failing it twice. No where did it state that I would be using the Gui except for the example task.

This course was my baptism into greater capability in using the computer system. I learned how to use the computer in different ways other than a normal regular user. Running commands became a new nature, I learned and appreciated Linux operating systems which was somewhat scary. I got confidence after this course because i can use windows and Linux alike, not just as a regular user but as a trained tech-guy. Am one step a power pro user!!!

The content was great, with explanations about the commands and examples.

However, not much opportunity to practice using them (which is essential in this course since it's 99% about using commands), unless you have access to both Windows and Linux. They should set up a Qwiklab environment which can be accessed anytime during the course, so we can experiment and practice commands, without the risk of bricking your personal systems.

Great information and videos that help prepare us for the work ahead. My only issue was that two of the course final exams gave issues that made it difficult to complete important graded exams. The issues were with the inputting of the user password given, for some odd reason the test exam would not copy and paste the password and manual input of the exact password all would fail.

Overall a great informative course, I love it.

It would really help to provide a list of downloads (OS, software, etc) that would help facilitate learning throughout the course and encourage students to have those all ready installed and ready to use, if they choose. It was a bit frustrating when you get to a video where I am ready to dive in and watch all the videos to be told theres a link after that video to something that could have helped me during the video.

I'd really say 3.5 stars because there seemed to be a lot of unclarfied information with the expectation of a timed lab. A lot of it seemed more for a seasoned user, especially for Linux. I would leave out any explanation of short cuts because those are things you learn once you are familiar enough to know them. There are also still some things that are/were unclear and I fully expect to run into them down the line.

Really good course for those who do not have any experience using GUI in windows as well in powershell. This courses touches also the foundations of linux. So I think it is an essential course that you should definitely take. The only reason I gave 4 stars is because Labs were a bit confusing and sometimes, extremely slow. But don't let that stop you from taking this course. LOTS OF THUMBS UP FOR THIS COURSE!

I would like to have more hands on VM exersices throughout the course. that way what you have just learned is somewhat solidified into your brain. Doing them at the end is ok but i find you have to continously go back to find the reference. hands on exersices gives somewhat of a muscle memory vibe and i think the concepts will sick better because its a lot of information to absorb in a short time. thank you

I liked Cindy and how she explains things. I found that course very helpful. Sometimes a little overwhelming though, buts it's normal to feel like this if you are a beginner like me. What I really liked from this course that I did not find in the last one was the interview play role. It’s so handy. Also que qwiklabs were sometimes too easy sometimes challenging. Overall, I very much liked this course.

Great course, however, I feel like there is a lot of information I'll need to learn on the job since I don't have a computer to break a virtual machine free and available to me. Since I'm paying for schooling one would think that some of this would be offered rather than being told as part of the course I need to find additional information on my own (fingers crossed that it is correct information).

Week 1 Linux: List Directories pop quiz at the end is configured incorrectly. I'm not sure if it is my browser. But the question is: In Bash, if you need a little help with how a command like ls works, which of the commands can you use to get more information? Check all that apply.

Obviously the correct answer if ls --help

But it prompts that manual help and help ls are also correct when they are not.

Originally I thought the layout was a little clunky, but when I wanted to go back and review something that I was struggling with it I was incredibly appreciative of the layout. My only real problem with the course is that it was so basic for intermediate users. I'm not sure I learned anything on the Windows end of things, however I did learn a great deal for Linux and it helped me tremendously.

Very well taught class. The instructor explained most concepts fairly well (at least well enough for testing). There were a few questions on some tests that seemed to not have been taught. I'm not positive if my notes just weren't as in-depth as I thought they were or if they just weren't reviewed during the course. I did not see many others complain about it but most of them were practice tests

The course was pretty good at teaching the information. It could be improved by having student install virtual machines eariler on to get more practice on both operating systems outside of the labs. It would also be of benfit to have the labs have more unguided portions to reenforce what was learned. (We show you how to do the first two and complete the third task with less instruction)

as someone who is just moving from centos (RHEL) linux to Ubuntu (Debian) linux this course was something i needed. however there should have been some things on mac. lots of graphic and cad companies mainly use macs not windows or linux. audio processing is also best done with macs. walking in or getting a support line call and not knowing the system can lead to many more issues.

There's a lot of repeat information later in the course, the exam questions can be worded extremely misleadingly, and there's been plenty of questions that were only very very briefly mentioned in the course, with no additional information in the supplementals. A lot of the subtitles are wrong too. I'm learning a lot, though, so 4 stars, it just has a lot of room for improvement.

I believe that this course thoroughly teaches you the resources that you need in order to become successful on the software side of IT. My only issue with this course is that the Linux side of this does not really come easy and there is only so much practice you can do with the OS you are using. Besides that I am looking forward to moving onto the next course in the program.

The course was fantastic and full of materials to really kick start your IT knowledge. My only complaints about this course are the buggy qwiklabs that are formatted to only detect fixes you make through specified steps and processes. (i.e: a file can be deleted in the GUI but qwiklab might be formatted to only detect deleting files through CLI for you to get the credit.)

This model was pretty challenging feel like it can be way more interactive especially on the coding exercises. Also think the interactive approach helps the learning to stick better because we are doing more over and over to make sure the skills are learned instead of just memorized for a brief moment which is what college and most learning experiences are notorious for!

Very challenging. I think it would be better if the modules were serarated according to OS, instead of switching back and forth. The windows/powershell labs need to be fixed, cant type in powershell VM. and it would be a huge step up if different OS folders/files were included as examples to follow along with. OVerall, great course with some minor improvements needed.

Great instructor, easy to follow, and the material wasn't as dense compared to the Networking class. My only complaint was the amount of commands given in the terminal and the amount of explanations or examples. The Qwiklabs were helpful, but I needed more of them especially like the last one where you have to fix problems with what you learned throughout the class.

It was quite challenging and although some parts were not very clearly, it also shows that you'd really have to put in some real time and effort into getting through this course. This is not one of those "oh i'mma just watch the videos, guess the answers and i'll be set. You actually have to remember and know what you're doing. Light on the remebering lol

There could be a download of the commands for both windows and linux, some of the lectures weren't thorough enough. At times it was moving to fast. There should be a better way to take notes. The scrolling of the lectures took the video out of view. I found it annoying. The labs were difficult because there was no concrete examples in the second lab.