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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

NM

Jul 18, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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3951 - 3975 of 10,000 Reviews for Technical Support Fundamentals

By Amil M

Sep 17, 2019

Fantastic Course and many things that I was able to learn and not only by listening to the videos and reading but also with the interactive course details it was a blast.

By Marwan M A A

Jun 13, 2019

It was a great learning experience to learn IT by Google, I hope that opens a door to be able to participate and work as people needs tangible and advance learning skill.

By Fernando

Mar 12, 2018

Great course overall. I really enjoyed all the process of learning with this course. I found my passion with this course and I'm looking forward to start the next course.

By Matthew N

Mar 5, 2018

This was such a great learning experience. I am very glad I had the opportunity to take this course and learn as much as I did. I would recommend this course to a friend.

By cej e

Oct 26, 2024

Thank you, Coursera Google IT group, for providing this course to build fundamental knowledge. I am grateful and hope to complete it to experience the broad space of IT.

By Wendell R S S

Jun 30, 2023

Ótimo, excelente, maravilhoso. Superou minhas expectativas e será de grande valia para minha trajetória profissional.

Sou grato pela oportunidade, parabéns a toda equipe.

By John S

Jun 30, 2023

Great course for basics in the IT field. I have a lot of experience and it was easy to make my way through things I already knew while relearning things I had forgotten.

By Hung N D

May 15, 2023

by learn this course, i know more about computer than i have, this is all basic about computer i need, thank google bring this course to me, i will finish another course

By Ava S T

May 14, 2023

Course 1 was easy to follow where I had minimal problems understanding the material. I loved that I could go back and listen at my need if I wanted to revisit a concept.

By Emmanuel C

May 6, 2023

I appreciate this course because I have learnt to much and I like to continue learning more thing in the next courses.

Thanks for your effort in make this course.

Gracias.

By Joshua D

Feb 22, 2023

Very easy to understand and chock full of useful information, I could see just about anyone taking this course and learning the basic skills of IT. Well worth the money.

By Shedrack I

Jan 19, 2023

This course is an eye opener to major skills in IT. I learned new terminologies and skills doing this course, I hope to further more on the entire specialization. Thanks

By Ikbel K

Nov 22, 2022

Thank you google and all teachers for this great course.

I wish I can learn more from you and I assure will use this certificate to help people solve technology problems.

By Kevin

Nov 15, 2022

The course provides a very broad overview of what tech support is all about. I'd recommend this if you are just starting out in technology or even as a refresher course.

By tahir k

Sep 29, 2022

It is a very awesome course to learn new things related to IT and do some practical tasks and some awesome quizzes which enhance your skills it's very for beginners ...

By Henrietta I O

Jun 1, 2022

Technical support fundamental was an excellent course, i learnt a whole lot and set to put into pratice what i have learnt. Thank you so much for this great opportunity.

By Ahmed A e

Apr 12, 2022

i have learn a lot about IT field ,I like the way of teaching, the friendly atmosphere and that the courses are affordable and I can choose most convenient time for me .

By Alaeddine G

Mar 18, 2022

benefit of learning online is flexibility. You have the privilege of engaging in some other rewarding activities and IT is a wide world you be soo exited to go into it.

By Lisa G

Feb 28, 2022

Very informative course. it taught me some new things, and it taught me more about things i knew already. The instructor's lectures are very helpful and straightforward.

By Nikhil K

Feb 27, 2022

Highly informative course for understanding the fundamentals of IT support specialist. Helps in gaining knowledge about IT sector and diverse oppourtinities it provides.

By Renee S

Sep 10, 2021

This class was great. I'm currently working in the IT field but after taking this course and getting some background it has help me see some areas I could really expand.

By Njabulo N

Jun 19, 2021

Video guides were awesome and gave enough information to complete the course and the course laid a good platform for further learning and growth in an IT support career.

By Edward Y

Apr 29, 2021

This course's easy-to-understand and concise videos, informative supplementary readings, hands-on labs, and quizzes made for an enhanced, productive learning experience.

By Rhiana L N

Apr 27, 2021

The instructors are clear and concise. The additional reading materials are handy, not just for the course. The passion the instructors show made me more eager to learn.

By Victor L W

Apr 17, 2021

The course was structured in a way where I was able take my time and take notes on the areas that I was seeing for the first time. I'm really eager to get into the deep.