HM
Dec 27, 2021
This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.
YC
May 24, 2020
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
By Matthew F
•Apr 29, 2023
Thank you everyone for all the hard work it took to put this course together. It was very informative and followed a clear path!
By Jared P
•Apr 28, 2023
great refesher couse in all the basics of IT and i also learned new stuff that i didn't know easy to watch/listen and understand
By Faydah Y
•Mar 8, 2023
My gratitude goes beyond words. This has opened a new world to me : Linux Operating Systems. Thank you Google! Thank you Coursera
By Christine M
•Feb 16, 2023
Good overview of the basics that an IT person needs to know and what IT support involves (ie, documenting and customer service).
By Tracy L
•Jan 31, 2023
I loved this learning platform and feel that this course really helped me learn the basic fundamentals of information technology.
By Alex F
•Oct 7, 2022
I've been learning a lot in this course, I still want more details about the IT field, and I'm going for it. Highly recommended!
By Anass Z
•Sep 9, 2022
I thought i knew a lot about computers, it appears to me now that i didn't and i am glad i joined this course, thank you google!
By Alejandra C
•Aug 30, 2022
Muy completo y es cero complejo, aprendes muchos conceptos y demás los fundamentos que necesitas para una prendizaje más complejo
By Samuel W M
•Jun 18, 2022
It was a great experience. I have learned things I didn't know. I'm more confident in my skills than before. Thank you so much.
By Julio C
•May 20, 2022
It was a great foundational course. I look forward to taking the rest of the courses in this IT Support Professional Certificate.
By Dr. S I
•Nov 16, 2021
Comprehensive video lectures and illustrations.
I highly recommend this course for anyone wanting to start a career in IT support.
By Abdus S S
•Nov 15, 2021
It was fun and pretty easy to learn about IT because of the amazing Faculty of Google. I would like to thank Coursera for my aid.
By Jorge R
•Oct 5, 2021
Muy buen curso, me permite conocer como funcionan la cosas y porque usamos la tecnología para resolver problemas de la vida real.
By Robert R
•Sep 23, 2021
This course took many complex ideas and made them more digestible for me. Very easy to follow, just do the work and the readings.
By Derek H
•Jul 6, 2021
More engaging than any class I physically had to attend or many other websites that offer learning content! Absolutely love this!
By HAMED A A
•Jul 3, 2021
It was an excellent course, from which I benefited from a lot of information and skills that I did not have. Thank you, thank you
By Anthony Z
•Jun 8, 2021
This was a great educational course on IT Tech Support. I learned great useful material from this course. It was worth the money.
By Mark N
•Apr 29, 2021
high quality videos, clear details of intructions, step-by step assignments. These make great learning experiences. Thanks a lot!
By Mohammed A
•Apr 28, 2021
This is a very informational and easy course I recommend for people trying to get some extra knowledge or beginner advice for IT.
By Michael B
•Apr 23, 2021
The coursework was easy to understand and kudos to all of the people who put this coursework all together. On to the next course!
By N R P
•Apr 9, 2021
it is a very amazing course, I learnt all the fundamentals of it support.
thank you google and coursera for offering this course.
By Carlos V
•Mar 19, 2021
This course seemed wonderful to me. Although it is an introductory course to IT, it is very enriching and practical.
Thanks a lot.
By Bryan B
•Feb 20, 2021
Really a perfect course. Every bit was engaging and even though I have worked many years in IT I have learned so much. Thank you.
By Hector A S J
•Feb 3, 2021
This course gave you alot in depth about what the IT support role will do and especially the labs that gave you hands on training
By AAKASH V S
•Jan 26, 2021
anyone who take these course understand the basic fundamental of technical support and troubleshoot them too. It is worthy course