Understanding User Needs
Completed by Elizabeth Kelley
May 26, 2021
10 hours (approximately)
Elizabeth Kelley's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: User Research
- Category: Data Collection
- Category: Usability Testing
- Category: User Centered Design
- Category: Needs Assessment
- Category: Research
- Category: Human Computer Interaction
- Category: Qualitative Research
- Category: Interviewing Skills
- Category: Research Methodologies
