- Interviewing Skills
- Needs Assessment
- Research Methodologies
- User Research
- Usability Testing
- Human Computer Interaction
- Data Collection
- User Centered Design
- Research
- Qualitative Research
Understanding User Needs
Completed by Benisa Ferati
November 8, 2021
10 hours (approximately)
Benisa Ferati's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
