Social Listening
Completed by Jaclyn Evelyn Saumell
March 6, 2025
1 hours (approximately)
Jaclyn Evelyn Saumell's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Continuous Monitoring
- Category: Social Media Strategy
- Category: Digital Marketing Tools
- Category: Strategic Decision-Making
- Category: Social Media Management
- Category: Business
- Category: Customer Insights
- Category: Analytical Skills
- Category: Market Trend
- Category: Business Strategy
- Category: Strategic Thinking
- Category: Customer Engagement
