Social Listening
Completed by Jaclyn Evelyn Saumell
March 6, 2025
1 hours (approximately)
Jaclyn Evelyn Saumell's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Social Media Analytics
- Category: Strategic Decision-Making
- Category: Analytical Skills
- Category: Market Trend
- Category: Customer Engagement
- Category: Social Media Marketing
- Category: Data-Driven Decision-Making
- Category: Web Presence
- Category: Social Media Strategy
- Category: Digital Marketing Tools
- Category: Social Media
- Category: Customer Insights
