- Social Media Strategy
- Strategic Thinking
- Customer Insights
- Strategic Decision-Making
- Business Strategy
- Customer Engagement
- Data-Driven Decision-Making
- Analytical Skills
- Social Media
- Trend Analysis
- Market Trend
- Brand Management
Social Listening
Completed by Jaclyn Evelyn Saumell
March 6, 2025
1 hours (approximately)
Jaclyn Evelyn Saumell's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
