- Needs Assessment
- Usability Testing
- User Centered Design
- Human Computer Interaction
- Research
- Data Collection
- Qualitative Research
- User Research
- Research Methodologies
- Interviewing Skills
Understanding User Needs
Completed by Samuel Joseph Bendriem
December 4, 2020
10 hours (approximately)
Samuel Joseph Bendriem's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain

