- Self Service Technologies
- Customer Engagement
- Natural Language Processing
- IBM Cloud
- AI Personalization
- Customer Service
- Customer Inquiries
- Cloud Computing
- Application Deployment
Building Smart Business Assistants with IBM Watson
Completed by Piyush Gupta
June 1, 2021
1 hours (approximately)
Piyush Gupta's account is verified. Coursera certifies their successful completion of Building Smart Business Assistants with IBM Watson
What you will learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you will gain
