- User Research
- Qualitative Research
- Human Computer Interaction
- Research Methodologies
- Usability Testing
- User Centered Design
- Needs Assessment
- Interviewing Skills
- Data Collection
- Research
Understanding User Needs
Completed by Elsa Bernard
January 10, 2020
10 hours (approximately)
Elsa Bernard's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
