- Leadership
- Problem Solving
- Verbal Communication Skills
- Strategic Communication
- Conflict Management
- Communication Strategies
- Negotiation
- Emotional Intelligence
- De-escalation Techniques
- Mediation
- Cooperation
- Interpersonal Communications
Conflict Resolution Skills
Completed by Marek Suska
August 16, 2022
4 hours (approximately)
Marek Suska's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
