- Outbound Calls
- Professionalism
- Communication
- Interviewing Skills
- Customer Complaint Resolution
- Problem Solving
- Inbound Calls
- De-escalation Techniques
- Call Center Experience
- Customer Relationship Building
- Customer Service
Preparing for Your Call Center Customer Service Role
Completed by Agbasu Rita Chinyere
September 11, 2023
3 hours (approximately)
Agbasu Rita Chinyere's account is verified. Coursera certifies their successful completion of Preparing for Your Call Center Customer Service Role
Skills you will gain
