- Performance Metric
- Generative AI Agents
- Digital Marketing
- Email Marketing
- Product Improvement
- Web Analytics
- Customer Relationship Management
- Customer Retention
- Marketing Analytics
- E-Commerce
- Loyalty Programs
- Portfolio Management
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Siti Mutiara Kasih
March 5, 2024
15 hours (approximately)
Siti Mutiara Kasih's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
