- Customer Retention
- Customer Engagement
- Customer Success Management
- Customer experience improvement
- Leadership
- Cross-Functional Collaboration
- Performance Metric
- Customer Relationship Management (CRM) Software
- Sales Management
- Customer Relationship Management
- Customer Insights
- Customer and Client Support
Customer Success: Conociendo al cliente
Completed by Maria Lesly Revelo
November 20, 2023
15 hours (approximately)
Maria Lesly Revelo's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
