- Performance Metric
- Digital Marketing
- Email Marketing
- Customer Insights
- Web Analytics
- Generative AI Agents
- Marketing Analytics
- E-Commerce
- Portfolio Management
- Product Improvement
- Loyalty Programs
- Customer Retention
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Rama Sugiharto
August 28, 2025
15 hours (approximately)
Rama Sugiharto's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
