- Customer Retention
- Customer Acquisition Management
- Customer Data Management
- Big Data
- Data-Driven Decision-Making
- Sales Management
- Artificial Intelligence
- Customer Insights
- Customer experience strategy (CX)
- Target Market
- Consumer Behaviour
- Business Metrics
CRM, Dados e o Futuro Centrado no Cliente
Completed by Ligia Rosa da Costa Pereira
July 7, 2023
25 hours (approximately)
Ligia Rosa da Costa Pereira's account is verified. Coursera certifies their successful completion of CRM, Dados e o Futuro Centrado no Cliente
Skills you will gain
