- Customer Acquisition Management
- Business Metrics
- Customer Relationship Management
- Customer Retention
- Sales Management
- Big Data
- Consumer Behaviour
- Customer experience strategy (CX)
- Customer Data Management
- Artificial Intelligence
- Analytics
- Customer Insights
CRM, Dados e o Futuro Centrado no Cliente
Completed by Ligia Rosa da Costa Pereira
July 7, 2023
25 hours (approximately)
Ligia Rosa da Costa Pereira's account is verified. Coursera certifies their successful completion of CRM, Dados e o Futuro Centrado no Cliente
Skills you will gain
