- Human Computer Interaction
- Usability Testing
- Needs Assessment
- Data Collection
- Qualitative Research
- Research Methodologies
- User Centered Design
- Research
- Interviewing Skills
- User Research
Understanding User Needs
Completed by Pär van Eendenburg
August 2, 2021
10 hours (approximately)
Pär van Eendenburg's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
