Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Mariana Roncalli Prieto Gomes
September 15, 2026
15 hours (approximately)
Mariana Roncalli Prieto Gomes's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
- Category: Customer Relationship Management
- Category: Digital Analysis
- Category: Product Improvement
- Category: Performance Analysis
- Category: Loyalty Programs
- Category: Web Analytics
- Category: Digital Marketing
- Category: E-Commerce
- Category: Relationship Management
- Category: Customer Relationship Building
