Gerenciamento de Serviços de TI
Completed by JOÃO FABIO DE SOUZA JUNIOR
August 1, 2022
30 hours (approximately)
JOÃO FABIO DE SOUZA JUNIOR's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Service Management
- Category: Continuous Improvement Process
- Category: Service Design
- Category: Supplier Management
- Category: Customer experience improvement
- Category: Information Technology Infrastructure Library
- Category: IT Service Management
- Category: Governance
- Category: Information Technology Operations
- Category: Innovation
- Category: DevOps
- Category: Practice Management
