- Key Performance Indicators (KPIs)
- Digital Marketing
- Customer Insights
- Generative AI Agents
- Marketing Analytics
- Performance Analysis
- Business Metrics
- Portfolio Management
- Loyalty Programs
- E-Commerce
- Customer Retention
- Customer Relationship Management
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Maria Jose Pineda Rodriguez
March 27, 2025
15 hours (approximately)
Maria Jose Pineda Rodriguez 's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
