Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by María Encina Fernández Rodríguez
November 29, 2024
15 hours (approximately)
María Encina Fernández Rodríguez's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
- Category: Customer and Client Support
- Category: Relationship Management
- Category: Performance Analysis
- Category: Web Analytics
- Category: Digital Marketing
- Category: Customer Analysis
- Category: Customer Relationship Management
- Category: E-Commerce
- Category: Product Improvement
- Category: Digital Analysis
- Category: Customer Retention
- Category: Client Services
