- Customer Insights
- Email Marketing
- Performance Metric
- Customer Retention
- Web Analytics
- Product Improvement
- Marketing Analytics
- Loyalty Programs
- Generative AI Agents
- E-Commerce
- Customer Relationship Management
- Digital Marketing
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Marija Ristic
December 21, 2023
15 hours (approximately)
Marija Ristic's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
