- User Research
- Research
- Interviewing Skills
- Usability Testing
- Data Collection
- Qualitative Research
- Needs Assessment
- User Centered Design
- Human Computer Interaction
- Research Methodologies
Understanding User Needs
Completed by Liliana Joo
November 1, 2020
10 hours (approximately)
Liliana Joo's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
