- Leadership
- Cross-Functional Collaboration
- Customer Retention
- Customer Engagement
- Customer Relationship Management (CRM) Software
- Customer experience improvement
- Sales Strategy
- Customer and Client Support
- Customer Data Management
- Sales Management
- Customer Insights
- Customer Relationship Management
Customer Success: Conociendo al cliente
Completed by Ana Michelle Bernard Martinez
March 12, 2024
15 hours (approximately)
Ana Michelle Bernard Martinez's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
