- Portfolio Management
- Brand Loyalty
- E-Commerce
- Customer Insights
- Loyalty Programs
- Product Improvement
- Customer Retention
- Key Performance Indicators (KPIs)
- Performance Analysis
- Marketing Analytics
- Customer Engagement
- Generative AI Agents
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Nur Munira Mohammad Bashir
May 6, 2023
15 hours (approximately)
Nur Munira Mohammad Bashir's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
