- Portfolio Management
- Product Improvement
- Customer Engagement
- E-Commerce
- Web Analytics and SEO
- Customer Insights
- Loyalty Programs
- Customer Retention
- Key Performance Indicators (KPIs)
- Brand Loyalty
- Performance Analysis
- Business Metrics
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Kylee Moody
February 21, 2024
15 hours (approximately)
Kylee Moody's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
