- Customer Relationship Management (CRM)
- Portfolio preparation
- Building customer loyalty
- E-commerce store optimization
- Job preparedness
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by PHILIP KOHLER
June 19, 2022
31 hours (approximately)
PHILIP KOHLER's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
