- User Research
- Needs Assessment
- Research
- Qualitative Research
- Interviewing Skills
- User Centered Design
- Usability Testing
- Data Collection
- Human Computer Interaction
- Research Methodologies
Understanding User Needs
Completed by Eva Ngo Kwock
December 1, 2022
10 hours (approximately)
Eva Ngo Kwock's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
