- Customer Service
- Customer Relationship Management
- Customer Engagement
- Customer experience improvement
- Cross-Functional Collaboration
- Customer Success Management
- Sales Management
- Customer and Client Support
- Performance Metric
- Customer Insights
- Customer Data Management
- Customer Retention
Customer Success: Conociendo al cliente
Completed by ANGIE AZUCENA BUITRAGO CORREDOR
October 28, 2024
15 hours (approximately)
ANGIE AZUCENA BUITRAGO CORREDOR's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
