- Customer Relationship Management
- Digital Marketing
- Generative AI Agents
- Portfolio Management
- Loyalty Programs
- Performance Analysis
- Key Performance Indicators (KPIs)
- Presentations
- Customer Engagement
- Marketing Analytics
- E-Commerce
- Customer Retention
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Ramon Casanova
November 27, 2022
15 hours (approximately)
Ramon Casanova's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
