- Upselling
- Customer Relationship Building
- Interpersonal Communications
- Active Listening
- Telephone Skills
- Communication Strategies
- Hotel Operations
- Property Management Systems
- Greeting Customers
- Operational Efficiency
- Hospitality Management
- Guest Relations
Hotel Front Office Operations
Completed by Hamza Awaiz
September 8, 2025
2 hours (approximately)
Hamza Awaiz's account is verified. Coursera certifies their successful completion of Hotel Front Office Operations
What you will learn
Customer Service
Communication
Hotel Operations
Skills you will gain
