Understanding User Needs
Completed by Lucien Claude Pierre Portugal
July 28, 2020
10 hours (approximately)
Lucien Claude Pierre Portugal's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Needs Assessment
- Category: Interviewing Skills
- Category: User Research
- Category: Data Collection
- Category: Research Methodologies
- Category: Qualitative Research
- Category: Human Computer Interaction
- Category: Usability Testing
- Category: User Centered Design
- Category: Research

