- Process Mapping
- Customer experience improvement
- Qualitative Research
- User Research
- Persona Development
- Strategic Thinking
- User Experience
- Interviewing Skills
- Human Centered Design
- Customer Insights
- Stakeholder Analysis
- Value Engineering
Design Thinking: Discovery Tools
Completed by Vikas Bhojwani
August 20, 2024
13 hours (approximately)
Vikas Bhojwani's account is verified. Coursera certifies their successful completion of Design Thinking: Discovery Tools
What you will learn
How to use a variety of important design thinking tools to generate ideas
How to connect with customers on a human level
How to think creatively in order to discover more about potential clients
Skills you will gain
