- Contingency Planning
- Crisis Management
- Social Media
- Communication
- Media and Communications
- Case Studies
- Public Affairs
- Stakeholder Communications
- Corporate Communications
- Internal Communications
- Business Continuity Planning
- Risk Management
Introduction to Crisis Management and Crisis Communication
Completed by Raluca Gosoiu
May 6, 2025
7 hours (approximately)
Raluca Gosoiu's account is verified. Coursera certifies their successful completion of Introduction to Crisis Management and Crisis Communication
What you will learn
Identify the major trendlines in organizational crises and who is involved in managing them.
Identify what to do, and what not to do, in the very first moments of a crisis.
Identify how a crisis plan is put together and how it can be used both before and during a crisis.
Skills you will gain
