Media Relations and Crisis Management
Completed by Teresa Lien
August 10, 2026
28 hours (approximately)
Teresa Lien's account is verified. Coursera certifies their successful completion of Media Relations and Crisis Management
What you will learn
The core principles and strategies for effective crisis communication for different types of crises
How to initiate and maintain beneficial relationships with various media outlets and how to leverage those relationships in times of crisis
How to develop a crisis communication plan that integrates media relations and AI capabilities for both internal and external communication
Skills you will gain
- Category: Internal Communications
- Category: Media Relations
- Category: Stakeholder Communications
- Category: Crisis Management
- Category: Communication Planning
- Category: AI literacy
- Category: Communication Strategies
- Category: Media Strategy
- Category: Public Relations
- Category: Strategic Communication
- Category: Real Time Data
- Category: AI Integrations
