- Customer Relationship Building
- Customer Success Management
- Business Metrics
- Customer Insights
- Service Management
- Key Performance Indicators (KPIs)
- Customer Service
- Customer Engagement
- Sales Strategy
- Data-Driven Decision-Making
- Sales Process
- Customer Retention
Customer Success: Conociendo al cliente
Completed by Jordan Alejandro Fajardo
August 8, 2025
15 hours (approximately)
Jordan Alejandro Fajardo's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
