- Verbal Communication Skills
- Mediation
- Strategic Communication
- Problem Solving
- De-escalation Techniques
- Negotiation
- Conflict Management
- Cooperation
- Communication Strategies
- Emotional Intelligence
- Interpersonal Communications
- Leadership
Conflict Resolution Skills
Completed by Mohammed Amaan Sheriff
May 20, 2022
4 hours (approximately)
Mohammed Amaan Sheriff's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
