- Usability Testing
- Interviewing Skills
- Needs Assessment
- Research Methodologies
- Qualitative Research
- User Research
- Data Collection
- User Centered Design
- Human Computer Interaction
- Research
Understanding User Needs
Completed by Kimberly Clair
July 10, 2020
10 hours (approximately)
Kimberly Clair's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain

