- Conflict Management
- Communication Strategies
- Verbal Communication Skills
- Interpersonal Communications
- Negotiation
- Cooperation
- Mediation
- Emotional Intelligence
- De-escalation Techniques
- Problem Solving
- Strategic Communication
- Leadership
Conflict Resolution Skills
Completed by Sandra Hermoso RodrÃguez
August 18, 2020
4 hours (approximately)
Sandra Hermoso RodrÃguez's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
