- Customer Insights
- Process Mapping
- Strategic Thinking
- Stakeholder Analysis
- Human Centered Design
- User Research
- User Experience
- Value Engineering
- Customer experience improvement
- Innovation
- Design Thinking
- Qualitative Research
Design Thinking: Discovery Tools
Completed by Avigail Iczkovits
July 4, 2024
13 hours (approximately)
Avigail Iczkovits's account is verified. Coursera certifies their successful completion of Design Thinking: Discovery Tools
What you will learn
How to use a variety of important design thinking tools to generate ideas
How to connect with customers on a human level
How to think creatively in order to discover more about potential clients
Skills you will gain
