- Needs Assessment
- Human Computer Interaction
- User Research
- Research
- Data Collection
- User Centered Design
- Usability Testing
- Interviewing Skills
- Research Methodologies
- Qualitative Research
Understanding User Needs
Completed by Stephanie Cheung
July 2, 2020
10 hours (approximately)
Stephanie Cheung's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain

