- Design Thinking
- User Research
- Qualitative Research
- Customer experience improvement
- Customer Insights
- User Experience
- Value Engineering
- Interviewing Skills
- Strategic Thinking
- Persona Development
- Process Mapping
- Stakeholder Analysis
Design Thinking: Discovery Tools
Completed by Dmytro Gavrysh
March 3, 2024
13 hours (approximately)
Dmytro Gavrysh's account is verified. Coursera certifies their successful completion of Design Thinking: Discovery Tools
What you will learn
How to use a variety of important design thinking tools to generate ideas
How to connect with customers on a human level
How to think creatively in order to discover more about potential clients
Skills you will gain
