- Key Performance Indicators (KPIs)
- Digital Marketing
- Customer Insights
- Generative AI Agents
- Marketing Analytics
- Performance Analysis
- Business Metrics
- Portfolio Management
- Loyalty Programs
- E-Commerce
- Customer Retention
- Customer Relationship Management
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Marinella Cabo
February 12, 2023
15 hours (approximately)
Marinella Cabo's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
