- User Centered Design
- Qualitative Research
- Human Computer Interaction
- Needs Assessment
- Data Collection
- Usability Testing
- Research Methodologies
- User Research
- Research
- Interviewing Skills
Understanding User Needs
Completed by Claudio Pires Marçal Poço
January 25, 2021
10 hours (approximately)
Claudio Pires Marçal Poço's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain

