Building Smart Business Assistants with IBM Watson
Completed by SACHIN SREEKUMAR
April 14, 2021
1 hours (approximately)
SACHIN SREEKUMAR's account is verified. Coursera certifies their successful completion of Building Smart Business Assistants with IBM Watson
What you will learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you will gain
- Category: Customer Engagement
- Category: Cloud Computing
- Category: Customer Inquiries
- Category: Natural Language Processing
- Category: Customer Service
- Category: Application Deployment
- Category: Generative AI Agents
- Category: Self Service Technologies
- Category: IBM Cloud
- Category: AI Enablement
- Category: Model Deployment

