- IT Service Management
- Continuous Improvement Process
- Service Management
- Customer experience improvement
- DevOps
- Innovation
- Information Technology Infrastructure Library
- Governance
- Service Level
- Service Design
- Supplier Management
- Agile Methodology
Gerenciamento de Serviços de TI
Completed by CHRISTIAN VELAME DE QUEIROZ
May 9, 2023
30 hours (approximately)
CHRISTIAN VELAME DE QUEIROZ 's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
