- IT Service Management
- Service Management
- Information Technology Infrastructure Library
- Supplier Management
- Service Level
- Governance
- Customer experience improvement
- Innovation
- Continuous Improvement Process
- Service Design
- DevOps
- Agile Methodology
Gerenciamento de Serviços de TI
Completed by CHRISTIAN VELAME DE QUEIROZ
May 9, 2023
30 hours (approximately)
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Skills you will gain
